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USN Shopping Network Complaint - No refund usn - no refund since june 06

Review by liz23 on 2007-03-16
CORPUS CHRISTI, TEXAS -- I ordered two pairs of earrings in june 06 and have since then waited. I have been told by one of their employees in burbank, ca that they had done some firings in their customer service dept in India. How is that my concern, its not. I have been told every excuse such as we are having techinical diffuclties, the accounting dept has it and we have no control when its going to post, and promises that will be done within 48 hours!!! If someone starts a lawsuit please let me know, these people need to have punishment damages assessed against them at an amount so big that the none of them will ever think about opening their own company again.

If anyone has had any luck with some internal numbers please let me know, it seems everytime I call now a busy signal is given.

liz
Comments:4 Replies - Latest reply on 2007-03-29
Posted by MRM on 2007-03-16:
Its funny that the company can quickly charge your card but are too slow to give your credit back.
Posted by Anonymous on 2007-03-16:
How is it that people who are savvy enough to post a complaint online, never do any research BEFORE they spend a lot of money on jewelry that they have never laid eyes on, from a company that has never had a positive review?
Posted by Ponie on 2007-03-16:
'If someone starts a lawsuit please let me know,...' Instead of having someone else do it, why don't you start a lawsuit? I agree with Ken. The only way USN was brought to my attention was because of complaints I've read. I don't care if they were selling a one carat diamond for $200, I wouldn't give them a second glance.
Posted by diamondgirl on 2007-03-29:
Noone has to worry about giving them a second chance, they are out of business, kept everyones money and noone can do anything about it.

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