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ezinkjets.com Complaint - Bad ink jet cartridges/bad company

Review by merideth on 2007-03-16
22920, VIRGINIA -- I ordered 28 ink cartridges and more than half were bad. The ones I thought were fine were bad as well. Some came damaged or didn't work at all. I sent the bad ones back for an exchange as they requested with their form and waited for my new ink. After a month or so I tried to contact the company. The number they give you on their invoice dosen't work. When you finally get a person on the phone they give you the run around. I told them I sent back ink and they said they got lost in the mail because they did not receive them. I requested an exchange and got no response. I asked for a refund and still haven't gotten anywhere. They keep telling me another story. This all began in October of 2006 and I am still waiting for my refund. It is March 2007. Help me get my $ back!
Comments:3 Replies - Latest reply on 2007-06-10
Posted by Jop on 2007-03-16:
Try 1stopcartridgeshop.com They have a great product, price is right and service is good. Phone is 1-888-477-0055
Posted by MRM on 2007-03-16:
Thanks for the tip, Jop! I will try that shop!
Posted by MLFAISON on 2007-06-10:
The best place online for safe business comparisons is Amazon.com. The companies that are listed through them offer a wide variety of prices, deliver fast even without express shipping, and give you what you ordered. Amazon wants your feedback on the company and will drop them in a heartbeat if they find the company fails to do good business.

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