ATN Corp Informative - Poor Service, Product Support

Review by zoomzoomzoom on 2007-03-16
I purchased night vision goggles from this company, specifically because they are the "manufacturers." I wanted to be able to get service later because I have experience in getting expensive goggles and later not being able to get service. I later found out that I purchased a $6,000 set of equipment that was NOT manufactured by them when I needed the body repaired. They did not help at all. They did not even direct me to companies that could help me get service (for a fee). I later found one through a lot of effort. I bought a new body from ATN because I was in a rush. I requested next day shipping, agreeing to pay for it. They shipped it via ground. I called to complain. Absolutely no help and a completely indifferent attitude from Steve, who apparently runs things because he answers the phones, does the service, and handles sales. I think it is a real rinky-dink operation. I highly recommend against buying from them.

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