1800flowers.com Complaint - Disgusting Practices!
SEATTLE, WASHINGTON -- I have ordered twice with this website, and after the last order I will never use it again. I ordered what was supposed to be a fairly big beautiful bouquet (medium size according to the picture), expecting it to look just like the advertised picture.
Instead the recipient got something that loosely resembled what I ordered, only much smaller. Needless to say I am extremely disappointed as either the pictures of
their products are misleading or the florists that they employ take some serious creative freedoms. What was supposed to be a happy occasion turned into something rather unpleasant.
I will not be ordering from this website in the future and I will definitely discourage family and friends from using their services.
To top it off, when I contacted their customer services, they completely disregarded it and tried to blame it on me by telling me that I ordered the wrong size!!!! Even though the picture of the bouquet clearly said medium on it!
Do not order from them, as not only they will rip you off, they will also try to blame you for their mistake!