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BabyAge.com Complaint - False Advertisement - Baby Bedding

Review by cwhittington on 2007-03-19
I bought a crib set from BabyAge.com 2 weeks ago, that was falsely advertised. The name of the set was Cocoa Dots by Trend Lab. The colors in the description are Pool Blue and Chocolate. Much to my surprise when I received the order, it had PINK rectangles all in it. I looked back at there website www.babyage.com and looked at the description and the picture to make sure before I made the call. No where was there anything saying there was pink in the set. So, I called to see if I could exchange or return and I was told very rudely "No", that there policy stated there was a 50 % reshelving fee just for returning it. I told them they needed to make it right since it was not stated on there site, and I am having a boy. I was told that there may have been a discrepancy with my monitor. I told them I looked at it from 4 different computers, and other people looked as well, and no one saw pink. I was basincally called a Moron, and told they would not do anything about it. I told them I would do all that I could do to WARN people not to buy from them. So, here is your warning. If you buy from them, do not expect to be completely satisfied if for some reason you have a problem. I would buy from someone else. When I went to www.nurserydepot.com it stated there was a pale pink in the material. Baby age told me to go to there site and it was the same. It was not. They falsely advertised someone elses product.

A very angry mother to be!
Comments:1 Replies - Latest reply on 2007-03-19
Posted by rhondam718732 on 2007-03-19:
I too am expecting and so I had to check out the website. I couldn't get any pictures to load for that design except one. And it is a small pic. Usually you can zero in/enlarge an item but I wasn't able to on their website. So that being said, I oif course could only see a blue and a brown NO pink. It's a shame they won't do anything for you.

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