Orbitz Complaint - Value of ticket was less than amount paid.
I purchased two tickets to The Producers in NYC for what I thought were $111 per ticket. To my surprise when I pick up the tickets at the theatre the face value of the tickets is $83.50. I spoke to Orbitz and they inform me that Broadway.com handles the distribution of the tickets. It is their posted prices. I want an explanation of the difference in value and price. There company line is there are service charges and taxes. Well the New York City sales tax rate is 8.38% so that equates to $7.00 for a ticket value of $83.50. The hidden service charge is $22 per ticket. The bottom line is you are not guaranteed what you pay for at Orbitz. I will never deal with Orbitz again.