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Holland America Cruises Complaint - Bed bugs in stateroom of Veendam - Bed bugs in stateroom
Complaint
Bed bugs where found in stateroom. Move to another room but clothes were not taken care of as asked and only 100 dollars given for the situation. Treatment was worse and there were other cabins affected also. Stateroom was lower in value, and a whole day at sea was lost. Ship overall was dirty and lack of crew in all areas. Bathroom was not working right for several days.
Was not told about problem until after room was being taken apart. Overall service was very poor.
Was not told about problem until after room was being taken apart. Overall service was very poor.
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