U-Haul Complaint - Do not reserve online from U-Haul
I will not reserve online with U-Haul ever again. This song and dance is probably very familiar now in these posts - 'reserve' online, no truck available, lose 'reservation' cost. Reserve is a misleading term. The company should say "OK, you pay us $5 and you can search online but you are not guaranteed anything. Goodbye and thanks for the $5."
I live in Ann Arbor, Michigan, (a college town with lots of kids using rental trucks) and wanted to tell everyone this but never figured out a way. This site helps me do that.