American Education Services Informative - Student Loan Scam
WEST CHESTER, PENNSYLVANIA -- I graduated from college in 1996. I have been paying student loans since then except when I went back to grad school. November 2005 I had called AES (American Education Services) for a lower student loan rate. I was told that qualify for a reduction in my rate over the course of 3 yrs. and the total reduction would be 3 1/2%. I was told that all I had to do was to allow them to take the money directly out of my checking accout every month without a missed payment. In January 2006 the payments started being directly taken out of my checking account. I used to mail my monthly payments in before AES had offered me this program. Well I called 1/28/07 to check my status. I was told that I did not qualify for such a program and although they had the information in their file that I was informed of the reduction rate they were sorry for the mix up. That was the solution to the problem. I don't think that this is fair and I believe that it was a scam to get the payments directly out of my account and I am not satisfied with their finding. What can I do? Get a lawyer?