[X]
Feedburner count

Unilever PLC London Informative - Unclear rebate rejection letter irritating

Review by jim_stubbles@msn.com on 2002-03-30
YOUNG AMERICA, MINNESOTA -- The letter your company sent rejecting the Q1 Multibrand Rebate offer irriated me greatly. It did not specify exactly HOW my order form did not meet the product proof-of-purchase requirements. That additional information would have met my requirements for a clear, concise letter to a loyal customer.

The consumer affairs department of Young America which represented Unilever in the rebate offer should be trained in producing letters that inform NOT irriate the recipient.
Comments:1 Replies - Latest reply on 2002-04-19
Posted by Anonymous on 2002-04-19:
Your letter irritated me!

Your Name:
(displayed with your comment)
Your E-mail:
(required)

Your Experience/Advice:
Check spelling


By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.