Irish Celtic Jewels Informative - Wonderful site! :) - Online Irish Jewelry

Review by Sarah May on 2007-03-22
FOXROCK, DUBLIN, IRELAND -- My fiancé and I recently purchased my wedding band for our Celtic themed wedding at irishcelticjewels.com and the experience was absolutely wonderful! My ring, (which is breathtaking!) made the trip from Dublin, Ireland all the way to Michigan in just three days and arrived beautifully packaged. The ring is just perfect, the customer service was AWESOME and I really couldn't be happier with the experience. I would most certainly recommend buying from them if you're in the market.
Comments:1 Replies - Latest reply on 2008-01-22
Posted by Sarah May on 2008-01-22:
This company is truly amazing!
Unfortunately, the pearl in this ring fell out two weeks ago. I was absolutely heartbroken! I emailed the company, asking if I could send in the setting and have it replaced. I got a very quick apologetic reply containing specific instructions to send it back, no questions asked. (And yes, I mean that literally. I wasn't asked a single question about how or why the pearl fell out.) Remember that the original purchase had been made almost a year prior, but that wasn't an issue with this company. So I mailed my setting back. The very day they received the setting, it was sent to be repaired and just two days after, it was sent back to me via FedEx. Had the company opted for a slow shipping option, I would have understood. That wasn't the case, though. They sent it back PRIORITY and it arrived at my door today, just two days from the date they shipped it out. Amazing! I paid only $1.80 to ship it back to Ireland and they replaced the pearl and shipped it back for no charge whatsoever. I have never had a better customer service experience. Irish Celtic Jewels is a wonderful company and I would absolutely recommend them to anyone.

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