Time Factor Skin Care Complaint - No Refund Now Since July 2006!!!!!

Review by KMCCO23 on 2007-03-22
LOUISVILLE, COLORADO -- I returned the Time Factor that was sent to me when I found my credit card was billed over 100.00 for this product. I returned it return receipt. I call every other day now and am always told the same thing. "Unfortunately, my supervisor is out of the office right now, I will have her call you back", which she never does. I ask if they treat all their customers this way. It has been almost a year without my money. Will I ever see my refund??? What do I do?
Comments:1 Replies - Latest reply on 2007-03-23
Posted by grandma005 on 2007-03-23:
It is too late now. You should have called your credit card and disputed charges within the first 30 days of receiving your bill. No, you will never receive your refund. Chalk it up as a lesson.

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