Bobs discount furniture Complaint - Bobs won't comply with fixing my couch
WATERBURY, CONNECTICUT -- We purchased a sofa with love seat from Bobs discount furniture in 2004.To my surprise I lifted up the back cushion and there was a hole where it started to pull away from the seam.No problem because we purchased Guardsmen furniture protection plan. Yeah right That coulden't be farther from the truth.They turfed it over to Bobs saying it was a manufaturer defect.Bobs came on down to repair it and said it was a stress tear and it coulden't be repaired it had to be replaced.What a joke.Bobs claims after the one year warrenty your on your own.Guardsmen claims it's a manufaturing defect and Bob's is responsible.Bottom line do not purchase furniture from Bob's discount furniture it's nothing but junk! The name should say it all diccount furniture. It should be called discount junk.If anyone can help me further with this issue my e-mail is email@example.com And please reconsider when you see the comercial come on down to go some where else.I also have a bedroom set that is falling apart also purtchased at Bobs also not covered now theres a surprise!
Very unhappy customer
in waterbury ct