General Motors Complaint - Faulty GM Automatic Transmission
ANCHORAGE, ALASKA -- I own a 2002 Chevy Silverado 2500 HD truck with a stock GM automatic transmission. I bought the truck new and it currently has only 29300 miles on it. At the time of purchase I added an extended 1 year warrenty ( 5 year/50,000 mile )for $1,000.00. The truck performed well for about 21,000 miles, then the transmission started acting up. Now the transmission builds-up to many RPM's before shifting. The transmission also sporatically shifts hard, makes a loud clunking sound and causes the vehicle to shudder. I have taken the vehicle to the dealership twice for this problem. Both times the service manager has commented that there is absolutely no observed problem with the transmission. But, the transmission problem still exists. I have heard from other GM truck owners that the problem might be the Tow / Haul Switch fooling the computer into thinking that the vehicle is in Tow/ Haul mode fulltime. As I see it - I gave GM $1,000.00 for nothing, as GM has failed to honor repairs on the extended warrenty. Now I am forced to pay a transmission repair shop $1,300.00 to fix the transmission problems. Once the transmission is repaired, I am selling the truck. I will never again purchase another GM produced vehice, further more I will never again purchase any vehicle from a ( Lithia ) owned or operated dealership.