Evercom-Correctional Billing Services Complaint - Overcharged - Prepaid collect calls
I am nine months pregnant, and my husband is in County Jail. I am due to have this child any day, and it is very important to us that he can call everyday and check on me and our other two children. This phone company has overcharged me by more than $200 and they acknowledged it, but have yet to refund my money. It has been 6 days, and they keep giving me the runaround. In the meantime, my phoneline has been blocked from recieving calls, which means I have not had contact with my husband all week! They also deny that I have made $200 in prepaid payments. They claim I only made $150, but my bank statement proves otherwise. I just reported this company to the Better Business Bureau, and I encourage anyone with a complaint to do the same.