Evercom Systems Complaint - Evercom Monopoly

Review by Ms. G on 2007-03-24
DETROIT, MICHIGAN -- Our leaders F### us once again - at our own expense. The rates Evercom charges for inmates to speak to their friends and family members are outrageous, inhumane, pathetic, and reprehensible. It's down right disgusting. My anger and frustration is aimed at the correctional facilities for allowing family members to be ripped off. This is worst than using the services of a loan shark. I'm intelligent enough to understand the facilities benefit as much as Evercom does by using their system. A system that charges rates used back in the dark ages should be illegal. What a joke! What an unbelievable joke! Folks are in for a rude awakening and a double whammy when they try to talk to their love ones that are incarcerated.
Comments:6 Replies - Latest reply on 2007-07-01
Posted by MRM on 2007-03-24:
Thank you "Ms G" for the informative review on Evercom Systems. It is unfortunate that they charge outrageous rates to talk to their family members and loved ones. I would suggest to write a letter of concern to the correctional facility to see if they could change the rates. The more complaints they have, the more it will persuade them to listen to the citizens' concern.
Posted by Anonymous on 2007-03-25:
I didn't know Evercom consisted of "our leaders".
Posted by S. on 2007-03-25:
What kind of 'outrageous, inhumane, pathetic, and reprehensible' offense did your family member/loved one commit that s/he is incarcerated?

'It's down right disgusting.' Yes it is. Are you demanding the same sort of relief for the crime he/she committed against another human being or society?
Posted by Anonymous on 2007-03-26:
Ms. G, I'm afraid you are out numbered on this one because people tend to let this kind of stuff go on with the prison system because they think it is OK because they are just prisoners and they don't realize that the system has become the "criminal" element as much or more then the criminals them self's. Keep up with your fight!
Posted by saintx on 2007-07-01:
i work there and i do have family members in jail. I know how the system works. So i understand whats going on. Its funny how alot of customers complain about us... but wait till one day you end up with MCI or global tel link. Then evercom / correctional billing wont be so bad.
Posted by Anonymous on 2007-07-01:
saintx, why don't you share with us then what is going on??

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