Wells Fargo (Costa Mesa) Complaint - Poor service and lack of response
Avoid loans from Wells Fargo at all costs! Twice since we have had our car loan, WF has started sending bills and correspondence to old addresses. This has occurred months after moving to the new address. This has also coincided with them somehow receiving our payment late (most recently, our check was mailed on the 8th and cashed on the 20th). Their website is not user-friendly, and I have only encountered rude people on the phone who treat me like I am some deadbeat who does not pay her bills.