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Europa Complaint - Europa Auto Repair in Bellevue, WA

Review by Anonymous on 2002-04-05
BELLEVUE, WASHINGTON -- This shop came highly recommended from my Volvo-obsessed step-father. Unfortunately it wasn't until 2 1/2 years after going to this jerk, Al, that I finally discovered I was being scammed big time. In Nov. '00 he charged me $111 labor to replace our wiper motor (a part I purchased from IPD). This past Jan. '02, the motor failed. I asked Al for a quote. It was going to be $250+tax for parts and labor. I called IPD who sent me a new motor for $99. They also said that changing out the motor shouldn't take more than 30 minutes. Unless Al's hourly rate runs over $200 an hour I got totally screwed. IPD sent me to Sal on Northern European Auto who replaced the motor for $35. IPD refunded my money. This, I've found, is only the beginning. I've made a commitment to sharing this story to every Volvo owner in Western Washington. Unless you want to get ripped off, don't take your car to Europa in Bellevue, or at least call Sal at Northern European Auto for an estimate first.
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