Halloweenstore.com Complaint - Rudest company ever!

Review by AB55 on 2007-03-27
I simple e-mailed the halloweenstore.com asking if they matched prices since theirs was $7 higher and shipping was $8.50 and the other site it was free!!! I got a very rude response back from the company so I simply replied that may be they should work on there customer service skills and I got an ever ruder response back saying they did not need or other Wal-Mart shoppers!!!! DO NOT EVER BUY FROM THEM especially if you are expecting any type of customer service at all because this man Don apparently does not care about this customers. His tag line should read "The customer comes last"
Comments:7 Replies - Latest reply on 2007-03-28
Posted by heaven17 on 2007-03-27:
I'm confused about the Walmart mention.
Are they affiliated with this company?
Posted by *Brenda* on 2007-03-27:
If their price ended up being 15 bucks more in the end why didn't you just get it from the other site?

What was in these "rude" emails?
Posted by heaven17 on 2007-03-27:
I didn't even catch that, Brenda! Yeah, why DIDN'T they just get it from the other site?
Posted by Slimjim on 2007-03-27:
Agreed. Why are you even asking them to match a price? Just buy it where it's cheaper.
Posted by Skye on 2007-03-27:
Still trying to figure where the Walmart remark plays into all of this???
Posted by Anonymous on 2007-03-27:
Skye, I think it was typo but what I understood was that the puke from Halloween.com state they didn't need or desire your typical Wal-Mart shopper.

I don't see anything wrong with giving a small business like halloween.com the opportunity to match a competitor's price and in fact they should welcome such requests. It they can't match the price then they should politely say so. There's no need to get tacky about it.

Halloween.com doesn't sound like a company I would want to do business with. AB55 thanks for the heads up.
Posted by Anonymous on 2007-03-28:
Isn't the Halloween.com thing for like once a year on Halloween?

AB55, I think they should be a little more nice but maybe they just don't care? Thank's for the information.

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