Flight Centre Complaint - No Service
I am so dissapointed after attempting to book a holiday for later in the year now so we can save a few dollars by booking early, we approached Flight Centre more than 3 weeks ago and asked for a package deal to which we were told with in 3 days we will have a number of ideas for you to pick from. Now after 5 emails and numerous phone calls and visits to the local office we still have NO Plans being supplied. We are now going to arrange it via another agent as FLIGHT CENTRE dont even reply to your complaints via their site with the exception of the automated reply that says
"Although we may not respond directly to every form submitted, please know that all feedback is being reviewed by our Customer Service teams." Well they must be either really sick of answering complaints or on a holiday as they dont respond either or there is no one actually working this area.