Skyauction.com Complaint - Everybody Must Be On A Long Break
CALIFORNIA -- I was high bidder for a hotel reservation at the Hilton in Scotts Valley, Caifornia in Sept 06. The reservation had a use by date of 4/30/07. 4 wks ago, I emailed them to make my reservation for the first week of April. Skyauction responded within 2days stating they will ck for the avail dates. 2 days later, they stated they are unable to book the Hilton. They gave me a choice of 3 other hotels which is in so cal, northern ca or Nevada. The other hotels are no where near Santa Cruz, my destination.
Since my decline, I have not heard from them. I had emailed them 3x since then. no answer. They must all be on a long break or took a vacation themselves. Upon winning (?) the bid, they put 2 days of stay on my cc. I am trying to get my $$ credited back. Now my vacation plans are in limbo and i have to scramble to find another place at the last minute. I guess it is par for the course... companies will take your $$ but do not provide any customer service.