Ryder Complaint - Ryder customer service / prices
NE PHILADELPHIA LOC, PENNSYLVANIA -- Hello everyone . I am dealing with Ryder truck rental for 2 years I work for large company who leases 35 trucks ( at location I work ) I am independent contractor so I pay for truck and I get do deal with Ryder. company I work for is just middle man so point is their customer service is worst I don’t wish to any one to deal with Ryder’s mechanic’s or shop workers they are meanest people in the world ! it takes them 2 days to change oil on truck and if you need something more than that you are stuck for weeks ! they wont give you replacement truck but if they do they will charge you for 2 trucks one for truck witch is in shop and one for replacement truck ! couple of times they give me truck with empty tank and when I return it back they charge me for fuel and there is no way you can prove tank was empty just make sure you check that before taking keys or signing paperwork . shop workers are very aggressive (at blue grass road in ne Philadelphia )they don’t care about you and they don’t heave any respect for customers they look at you as animal and they treat you like one to ! we recently fired Ryder and got contract from another truck rental . only defense Ryder had was just trashing other company and telling us how bad they are but they heave never said they will take our complaint and fix problem instead they start to look away and keep quiet about all problems 35 people complaining didn’t mean anything for them ! so that why now they lost contract which paid them $50.000 a month ! by Ryder !