Maytag Corporation Complaint - FIRE HAZARD
VALLEJO, CALIFORNIA -- On November 7, 2005, I purchased a Maytag Stove Model # MER5775QAQ Serial # 10031042GT from a Maytag dealer in my area with an extended warantee to 11/2007.Starting in February 2007 the stove burner has been coming on intermittingly by itself and I have documented the times. My 9 year old son was almost burned twice. I have called Maytag Warrantee dept. I had a Service Tech out to my home 3 times from the dealer where I purchased the stove. 1st time couldn't find problem & Maytag suggested changing a part. 2nd time Maytag sent wrong part to Service Tech.The manager of the Dealership has personally spoken to Maytag about my problem. They told him they didn't know what to do or what the correct part was to fix the problem. I have called Maytag Corp, and the Ext Warantee managers. I have been getting the run around for weeks. The Mgr and I had a conference call w/ Maytag on 3/29/07. He suggested to Maytag since they don't know what to do that he would replace the stove if Maytag would reimburse him but that the stove is a FIRE HAZARD and needs to be removed from my home. They have refused. This evening I have filed a complaint w/ the BBB of Western MI.This new Maytag FIRE HAZARD needs to be addressed. The manager of the dealership is willing to cooperate and help me in this matter.
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