Electrolux - 1891 Victory Blvd - SI, NY Informative - Give one price and charge another
STATEN ISLAND, NEW YORK -- We brought our vacuum to have the the electric cord replaced, we were charged $10 diagnostic fee,even though we told them what we wanted fixed. They called and said the charge to replace the cord was $45.00, when we picked it up the charge was $75.
I called and complained and they said the difference was the labor, which they did not tells us about before repairing. Upon review the bill the parts charge was $40, so they difference from the repair cost to what they charged was not labor. I beleive they tell you the charge without the labor to get you to agree to the repair and then charge more when you pick it up. $75 repair charge when a new vacuum costs only $265. They do not sell oreck's at this store.