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Covenant Cargo Complaint - Meaningless Warranty

Review by ScottyMac on 2007-04-02
DOUGLAS, GEORGIA -- I purchased this Bike Trailer in june of 2006. at first it seemed that it was a good deal, I saved 400-500 dollars but had to drive from NJ to Georga to pick it up. After Hauling it home the 850 miles (Brand New) the lights shorted out and the left side fender came loose. This was easily fixed by a licensed and "Deeler Approved" repair shop at a cost of $150 (Which was paid out of pocket) I was assured that Covenant Cargo would reimburse me for the repairs to their "DEFECTIVE WORKMANSHIP" After the repair shop faxed the paperwork, Nothing, I faxed the same paperwork, NOTHING, Faxed a second time myself, NOTHING, Then several phone calls later (1 per month) its April 2007 and all I get is Voice-Mail and the Run-around. This company is the worst, DO NOT Buy Their Products. They do not back them nor are they built well, The welds on the rear door look like crap. they just slap together crap and hook consumers like the scammers they are!
Comments:3 Replies - Latest reply on 2007-04-04
Posted by poppapia on 2007-04-02:
How much of your so-called savings did you spend in gas money?
Posted by MRM on 2007-04-02:
Extended warranties are worthless.
Posted by truckin21 on 2007-04-04:
You drove 850 miles to pick tis trailer up? Did not you "INSPECT" it before you accepted it? You were there, you saw, you accepted. What is the problem? It took you, what 12 hours, to make the trip. Then you drove another 12 hours back home, before inspecting what you bought?? One of these days you people will learn: "You have to accept a certain amount of RESPONSIBILITY." You don't buy, go home, and inspect. You inspect, buy and then go home. And, before anything is finalized, you always get it IN WRITING. You cannot win cases on a: HE SAID, SHE SAID, THEY SAID DEFENSE, unless you can PROVE what they said. And, the only way you can do that is to have it in writing. Yes, let people know about their (the companies) shoddey practices, but don't try and blame them for your inability to SHOP SMART.

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