TrimDay Complaint - Refund
GREEN BAY, WISCONSIN -- I sent for the free trial offer and paid the $4.95 postage and handling. After that they automatically took $58.90 from my account without my permission. I called them about that and the operator told me that when I received the new order to write on it "RETURN TO SENDER - CANCEL ORDER". I did this but they refuse to send my refund. They said there was someplace on the receipt that I had 14 days to cancel this, but I did not see this at all. When I called again and complained to the Manager, Larraine, she so much as said that's too bad. I thought that you should know about these people and stop selling their product. How many people have they did this to and nobody has said anything. I ordered from Cosmetique with the same offer and they did the same thing. But when I called them, they refunded my money.
Thank you, sorry about complaining about they but I thought you should be aware of how they operate. I have ordered alot of things thru your offers and never had any problems with them.