Time Warner Cable Complaint - Deceitful Advertisement
SANTA PAULA, CALIFORNIA -- I received an advertisement for Roadrunner Online services for $19.95 per month. They said because I did not have digital cable the charge would have to be $24.95. After argueing that their advertisement did not say you had to be connected to digital TV, but actually invited you to ask about their other digital services for better packages (better pricing) I still had to pay $24.95. As far as I'm concerned this is bait and switch advertising or just plain deceitful.
I did call when the next flyer came because they were offering the new digital cable for $39.95 @ mo. and you could get online service for $19.95. Free installation for 2 TVs. But no, (it did say for "New Neighbors", but the person I talked with says the actual price would be $49.95 if you actually wanted TV channels. $39.95 is only the "access fee", if you actually want to see something on your TV you have to pay extra.
Don't their lawyers look at this stuff before it goes to press. This is extremely misleading.