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MyPoints.com, Inc. Complaint - Stole my points - FRAUD

Complaint
Review by kllou on 2007-04-03
MILPITAS, CALIFORNIA -- I used this website to purchase many things for my family members. There were over 20,000 points in my account until Mar 24. I won a game on that morning and it rewarded me of over 320,000 points. I was sooooooo excited to see my total points became over 340,000. Since the points are still pending, I planned to shop around when they are in my pocket.

However, on Mar 26, I found my account freeze. It was suspended by Mypoints.com. I emailed their customer service (NO direct phone you can contact him with) and they said my issue was passed to the MOP Team (I have no idea what it is). I waited for 5 days and emailed them again, they just gave me the same answer. Two days later, I emailed them again and asked for the direct phone number that I can talk to them. They just gave me the same answer: "your email has been forwarded to the MOP Team".

Where are my points? I think that is a fraud. 340,000 points equals to over $2,000 gift certificate. I would like to hear from them ASAP.
Comments:
Posted by Sparticus on 2007-04-03:
Sounds like they are still investigating... keep us posted if you get any updates. What kind of game did you win? If they do pay up and the site is legit, I might check it out...
Posted by tander on 2007-04-03:
I believe mypoints.com is a survey site.
Posted by MRM on 2007-04-03:
Speaking of fraud, did anyone watch the 2nd series of 'How to catch Identity Thieves" on Dateline NBC, Tuesday night? That show was very informative as the investigative reporter tracks down the thief who uses stolen credit card to buy goods online. Now that was a must see TV!
Posted by superbowl on 2007-04-03:
MRM, you must be back east? It's not Tuesday night yet in California. But I do plan on watching it, later. :)
Posted by MRM on 2007-04-03:
I just saw Dateline at 8pm in Virginia. I guess I asked the question little early.
Posted by ghostbuster on 2007-04-03:
Is it like neopets because if it is maybe someone stole your points by going into your account. They do that sometimes.
Posted by Sparticus on 2007-04-03:
MRM - I saw that program tonight... I was hoping they would actually catch those crooks! Scary how much of that is going on...
Posted by kllou on 2007-04-04:
It was just a jackpot game and see if you are lucky enough to match everyday's lucky number. It is not like the neopets, nobody hacked into my account. Mypoints.com freezed my account for no reason and didn't let me use the points to redeem gift certificate after I won the game.
Posted by Emailcheck2003 on 2008-11-14:
MyPoints is a SCAM. After spending hours on surveys and clicking on sites that led to excessive spam...as soon as you earn enough points to redeem a good reward, they close your account and will not reply back with an explanation. Dont waste your time!!
Posted by MissMarple on 2008-11-14:
Not true, Emailcheck2003. I've redeemed multiple gift cards that I've earned from them. $50 WaWa, $50 Target, and $50 Wal-Mart to name a few.

I've used them for several years, with absolutely no problems at all.
Posted by dianalynn on 2008-12-25:
Since the economy is bad My point is reniging on their original offers. they totally froze my accounts and didnt give me or my family any points that we earned saying we broke the contract. i have been with them for years...this is news to me... I think they are making excuses not to reward people due to the economy and they should be reported.

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