Pac-2000 and Tiger Direct Complaint - Dishonest and Liars - Pac-2000 and Tiger Deals (Kirkland, WA)

Review by Johnny22222 on 2007-04-03
I agree with the last complaint I saw about how someone ordered let's just say model A from Pac-2000 and then Pac-2000 shipped model B (completely diff product then ordered) yet Pac-2000 defended themselves.

This one is even worse. I ordered a tv stand and then Pac-2000 and Tiger Deals (Kirkland, WA) cancelled the order by phone, but then shipped the order and said they never cancelled it. When I told Pac-2000 and Tiger Deals that I cancelled the order and how they called me a few weeks ago, they said how they never called me (when I had proof in my cell phone incoming calls box that the rep from Tiger Deals in Kirkland WA did call me!)

This letter is to document that during the first week of March, I ordered a Bello AV Video Shelving System from Tiger Deals Inc. that was listed as in stock on the Tiger Deals website.

The day after I placed the order, a representative from Tiger Deals Inc. called me by phone and explained that Tiger Deals does not have in stock the Bello AV Video Shelving System because it was not a popular item for Tiger Deals to sell.

As a result of Tiger Deals not having in stock the Bello AV Video Shelving System, I asked to cancel my order so that I could order from a company who has the Bello AV Video Shelving System in stock. The representative responded by asking me whether he could substitute my order with a selection of tv stands that were in stock and very popular among its customers, but I explained that I wanted to cancel my order because Tiger Deals did not have in stock the Bello AV Video Shelving as listed on the Tiger Deals website when I made the purchase.

As a result, the representative agreed to cancel my order. I contacted a different distributor that had the Bello AV in stock who shipped me the tv stand immediately.

Three weeks later (3/22/07), the Bello AV Video Shelving System from Tiger Deals was shipped to my address from Tiger Deals Inc without me signing for the package. This letter is to confirm that I am not accepting this packing, and I am sending back the Bello AV Video Shelving System to Tiger Deals Inc. since I cancelled my order by phone with Tiger Deal’s representative. As a result, I will not pay for any costs associated with the TV stand or shipping.

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