HSBC/Bestbuy Complaint - Credit Card Scam - HSBC Credit Card
LAGUNA HILLS, CALIFORNIA -- I accepted best buy's credit card offer for a credit card of six months of 0% interest. While I was making payments during the six months I noticed my balance was not getting any lower. The payment was due on the 21st of each month, however they wanted you to send it buy the 12th of each month. If your check was cashed on the 2oth they would still charge you a late fee. I then sent them a money order and they still charged me a late and the put a hold on the credit card so I could not use it. I called them and waited on the phone for 45 min. When I got through the customer service person was so rude and unhelpful, it seemed as though they were trained to be that way. All of a sudden I looked at the APR and they were charging me 79.81% I was not late I made all my payments, however they process your payment when they want to process it in order to add on a late fee. I finally did a balance transfer to another credit card and cancelled HSBC, and they still say I owe them $30 at 79.81%. Please do not get this credit card.