J.D. Marvel Products Inc. Complaint - check cashed no merchandise
SCOTTDALE, PENNSYLVANIA -- ON Feb. 21, 2002 I ordered two pairs of slippers for $17.70. My check was cashed on Mar. 1,2002. I e-mailed your company about Mar.15,2002, received e-mail back, on March, 18,2002, from 'Sharon' no such order in system when did I send it?. I called company the week of Mar.25,2002, after a long wait, I finally got to talk to an man, and was told my order was in the system, but did not know when it would be sent. I'm still waiting and its April 10,2002.
To help keep me as a potential future customer, I would like the following:
I would like to have the merchandise or a full refund, NOW!!!
At the very least I would like a response from your company regarding this incident. Thank you for your time.