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Empire Hyundai Complaint - Misleading And Rude - 2007 Hyundai Accent
2007 Hyundai Accent - Complaint
FALL RIVER, MASSACHUSETTS -- I recently bought a car from empire hyundai. I agreed to the price of 15775 and a monthly payment of 325 a month. When me and my fiance went to do the fiance papers i thought i was signing for 15775. The guy told us that since my intrest rate went up to points my payment went to 349 and since it went up he was going to throw in an extended warrenty and gap insurance for nothing. So we agreed. I was suppose to be on the loan with my fiance and then refiance it and take him off. When he went to go get a loan somewhere else for something. Come to find out that he is the only one on the loan and that i got charged 18,775 for the car so i ended up financing 21,007 for a car thats only 14,000 brand new. When he confronted the people at the dealership they called me a liar and told me i didnt know what i was talking about and that after 6 months it would then show up on my credit. I made a formal complaint to hyundai and i called and left a message on ricks vm ( the president ) someone called on his behalf and talked to my fiance and told him that he must have seleceted hearing and selected memomy and he only heard what he wanted to here and was calling him stupid. How on earth is this a way to conduct buisness. This is very unprofessional. How do they expect to get returning customers. Do not buy a car from this dealership they will screw you over!!!!!
Comments:
Posted by rhondam718732 on 2007-04-05:
They might very well have isrepresented/lied about the purchase price and whose name was on the loan...however, ultimately YOU are to blame. It was your purchase, your car, your name, your money and your eyes and hand reading what you signed. Complaining that you signed something you didn't clearly read is absurd.
Posted by spiderman2 on 2007-04-05:
Never trust what a car dealer says. Always double check numbers and terms before you sign. Actually, this goes with any transaction. You have to protect your own interests.
Posted by tnchuck100 on 2007-04-05:
rhondam is right, if you signed the contract without reading it you have no one to blame but yourself.
Posted by Sparticus on 2007-04-05:
Car salesmen...real estate agents... they are all the same... NOT YOUR FRIEND. Review everything and assume they are trying to get every dollar out of you they can... that way you won't allow yourself to miss a detail.
Posted by poppapia on 2007-04-05:
Did you have a trade-in? If you did, this may explain the difference in the sale price and the financed price.
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