Home Depot Complaint - Return Policy is a LIE
MARION, ILLINOIS -- When I purchased several plants at HOME DEPOT in Marion, Illinois, I was assured by the clerk and another associate that any plants that failed to grow would be refunded...no questions asked. I wanted to know what I needed to bring for a refund and was told 'only your receipt.' I asked if I should bring in the dead plants....'oh no, not necessary' I was assured. BIG FAT LIE...when I came in for a refund I was told I needed the dead plants too. I wrote to Robert L. Nardelli, Chairman, President & CEO, who didn't even bother to reply. GOODBYE Home Depot, Hello Lowe's.