Sword Demon.com Compliment - Outstanding Customer Service
I placed an order with this site and accidently entered the wrong quantity (2 instead of 1). I immediately emailed them apologizing for the mistake and asking them to correct it and to credit my account for the rest. Since it was on a weekend I didn't hear from them until monday morning. They replied "not a problem, your order has been corrected and your account was credited. Your order will ship today." Great story right. It gets better. I had placed two orders with a competing site a week and a half before and they never returned my emails. I finally grew tired of them and eventually cancelled those orders and placed them with Sword Demon and they too shipped out on almost the same day the orders were placed. I have never ever gotten service so fast and so courteous from an online vendor. And I shop online for almost everything. I placed 3 seperate orders with this site on the same week starting on a monday, by thursday my fiance had received all of his items. Great Job Sword Demon!!! Keep up the good work!