Pancake House in Main street Williamsville NY Complaint - Worst treatment of customers.

Review by cannan on 2007-04-07
WILLIAMSVILLE, NEW YORK -- We total of 15 people (8 adults + 7 kids )decided to have a brunch party at Pancake house located in Main street Williamsville NY 14221.
4 Adults are first time to this restaurant. We altogther had a terrible experience with the restaurant service & owners treatment. We decided to stay away from that restaurant in future.Owner of the restaurant is so rude that every one of us is not happy in service/treatment.
Even kids were so frightened by his activity/behaviour.
I do not want tell their treatment in this review but will be revealed to all of our friends & make sure no one goes to that restaurant anymore.
Finally we paid $150.00 but no happiness in our hearts,Kids hate that place.
We would never go to that place in future & If you guys feel happiness is more important than money, there are lot other good restaurants & please stay away from Pancake house restaurant located in Mainstreet Williamsville NY.
Comments:8 Replies - Latest reply on 2007-05-01
Posted by tnchuck100 on 2007-04-07:
If you do not want to tell us of the treatment you received what was the point of your review?
Posted by Skye on 2007-04-07:
Gotta agree with chuck.
Posted by Demonoid Phenomenon on 2007-04-07:
15 people?
Well, for all we know (since you refuse to elaborate on what happened) your mob created an unholy ruckus and the owner got fed up with you.
Like the others said, if you don't explain what happened, what's your point?
Posted by Anonymous on 2007-04-07:
I'll bet that if you called them in advance to say that you will arrive with a party of 15 they would have been prepared. I can imagine a large group suddenly walking in and demanding seating as a group. Really would like to hear the managers side of the story.
Posted by Anonymous on 2007-04-07:
Agreed with the above comments. What's the point of writing if you don't want to say what happened?

The rest of the story, please.
Posted by Anonymous on 2007-04-07:
Since cannon did not explain the treatment let's make things up. Cannon wanted lots of food for free because they had a total of 15 people. When the manager said no they could not got food for free cannon started yelling at her. The children were scared of cannon because she yells all the time. Then she asked the manager when he gets off work, after telling her that he gets off at 6pm she told him to meet him in the parking lot where they would settle it. Cannon made a big fuss and embarassed the kids so they were scared. She told the manager that the kids were scared of her behaviour, but the manager said that they were probably scared of their caregiver. Cannon said you all said that and she is sick of hearing that she is the bad person. The manager at Mcdonalds accused her of the same thing and so did the cashier at Wal-mart. Cannon said a few vulgar phrases and the manager noticed that she reeked of scotch brandy. The manager asked cannon to leave the restaurant and cannon said not without my food. The manager gave cannon her food and she continued to curse. The manager told her not to come back until he drank coffee and sobered up. Before leaving the restaurant Cannon yelled that is the third time you have accused me of being drunk. The manager laughed and said it is pathetic for someone to get drunk at 9am in the morning. Cannon left the restaurant spruting out a spring of obsanaties.

Cannon is that how your trip went.
Posted by Bell on 2007-04-15:
Well, another waste of my time. You skirted around the issue of the problem & said NOTHING of substance here.
Posted by Skye on 2007-05-01:
Ghostbuster, you are too funny!!

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