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Royal Car Care Complaint - Stolen property from vehicle

Review by Liquidlight on 2007-04-09
MATTHEWS, NORTH CAROLINA -- On April 2nd. 2007 a radar detector was stolen from my vehicle during the car wash. The owner informed me that he would take care of the matter if I waited several days, which I did. I returned after waiting the requested period only to find out that nothing had been done. I insisted that the owner phone the Matthews PD which he did, only to find out that i was not the only one that had a radar detector stolen that same week as he informed the police. The PD said that they would investigate the matter but really didn't see what they could do due to the transient nature of the employees at the car wash. I telephoned the car wsah owner on April 8th. and asked what he was going to do about replacing the detector and was told that he would do nothing and that I was just out of luck AND my $149.95. I have been going to that same wash for Approx. 5 years now and assumed that I was considered a regular customer. I believe that I was badly treated and would hope that others would learn from my experience.
Comments:5 Replies - Latest reply on 2007-04-09
Posted by Anonymous on 2007-04-09:
You ought to have reported the theft right away. The owner was no doubt aware of the other stolen devices and that's probably why he wanted you to wait a few days. You can sue in small claims court. Also something in writing from the police about the other devices stolen from the car wash the same week will help your case.
Posted by MRM on 2007-04-09:
Check if the car wash has had similar complaints brought against them. If there are several complaints made against the company then you should take them to smalls claims court or file a lawsuit against them to stop the theft going on.
Posted by rhondam718732 on 2007-04-09:
Many complaints consist of business owners asking customers to "go away and come back in a few days"...DON"T DO THIS. Expecially in your case. Police should have been called and the employees would have all been there onsite to question, etc.
Posted by Anonymous on 2007-04-09:
I would think you would have a small claims suit against the car wash since the vehicle was in the care of the employees at the time of the theft.
Posted by warddw1526 on 2007-04-09:
Just checking, but are radar detectors not illegal almost everywhere? Reporting this stolen to the police could cause more problems.

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