Just Brakes Complaint - Consumer Frauds - Brake Repair
TAMPA BAY, FLORIDA -- Just Brakes has been exposed as a bait and switch enterprise stealing from the public with no conscience or corporate policing. This company spends substantial resources advertising services only to lure the public into an active and repeated scam operation. The internet and local channels are crowded with almost exact replicas of complaints of their fraudulent practices. Here's the typical scenario. An individual hears repeated advertising about Just Brakes and a guaranteed $99 total brake service. So you take that squeaky sound into one of their numerous locations. Here is where you are expertly handled by a required examination while you wait in another area. Eventually you are asked to walk out into the work area where your car has been disected into pieces and parts. Now they work the actual swindle... Well maam, your brake system is borderline unlawful and unsafe. Your car needs new rotors, calipers, pads, master cylinder repair, and bleeding of oxidated brake fluid. Gosh... Gulp... how much is all that work going to cost? Well maam, looks like $349 to rebuild your calipers, and $265 for rotor repair and then we're going to need new pins, parts, and springs, $125 and $49 to bleed the system to adjust the pedal and emergency brake. Oh, and the $99 for the pads and wheel bearing grease. Well maam, looks like $887 plus tax uh .. $949.07. Gosh... Gulp... What am I going to do??
This happened three times in an hour while my car was being 'inspected'. The three of us started comparing estimates and experiences and knew with absolute certainty all of us were being ripped off! The manager was gone and the teenager in the back was smoking cigarettes and laughing with a friend. I was becomming more and more sure of my worst fears about auto repair. Who can you trust?? When I got my nerve I said to put my car together.. Now a crowd appears around my car they said it would be against the law for them to allow me to leave... Imagine, held hostage by a kid in the back making this stuff up to my face! I said I have $200 and that's all. Put it back together so I can leave! Well maam, we can do the some of the front but the system won't be safe... Enough, I paid the $200 and heard the same sound I had in the first place. I ran to the nearest auto part store to ask a few questions about brake systems. Brand new caliper.... $68 and pads... $47!!! I found out that an ENTIRE brake system would not cost $1000 And then I went to the internet. Complaint after complaint with the same scenario over and over. A company practice of ripping people off! News stories of undercover stings... And still Just Brakes is out there doing it over and over to people exactly like you, me, and any other suckers with a car radio. Please share this story with anyone that will listen. The Florida Attorney General will certainly hear it from the three of us that met by accident that woeful Friday morning in Tampa Bay.