NCO Financial Systems Complaint - I know I owe the bill..
THE NETHERLANDS -- and I have had every intention of paying the bill. This is the situation: I live in the Netherlands and when my partner and I lived in Canada for 3 months we owe a debt to Telus for our cell phone. We ended the contact with telus and then we owed a penalty of about $300. Telus didn't send us any information on the debt until one day we got a letter from NCO Financial Services and we did make the payment in full via mastercard, but for some (international) problem it was rejected and the outstanding amount remains. Then I sent letters to NCO so that we could arrange a 'method' to pay, the problem being that we live on another continent and its really been impossible to find a method of payment.(They never responded to my letters until 4 months or so.) Money going from the Netherlands to the bill in Canada.
We have asked for the ability to pay this bill via the internet since that is the common European method of paying bills.
They don't have cheques or money orders here.
So this is the problem: I admit this is my bill and I want to pay it as I have from the start.BUT in the meantime it seems that the amount owed has been going up..started at 300 and now it says we owe..$546. canadian.
A penalty for the cell phone contract that we didn't fulfill plus interest Im assuming.
Is it me or is this outrageous?
Email me at email@example.com