Intrex, Inc Complaint - Botched repair - Dell Inspiron 2650
RALEIGH, NORTH CAROLINA -- I dropped off a laptop to have some additional memory installed. I decided to pay to have Intrex install the memory so they could verify that the new memory card was compatible with the existing card and the system in general. Instead of getting the laptop back with the additional memory, I was told the system was now non-functional even though it worked fine when I left it with them (they even booted up the system while I was in the store). Instead of helping me with a simple upgrade to my system, Intrex has rendered my computer useless and is unwilling to do ANYTHING about it. The district manager that I spoke with (Brad) was unwilling to make any amends. The staff was friendly enough, but that does fix my computer. I was also EXTREMELY disappointed that they were so unwilling to make amends for the problems they had caused.