Price Buster Auto Sales Complaint - Horrible Service - 1999 Ford Taurus
NEW PORT RICHEY, FLORIDA -- I bought a 1999 ford taurus at price buster auto sales on 03/06/07. At the time i test drove the car it shifted hard. I stated i did not want the car and i and the sales person returned the car to the lot. After arriving and explaining to the lot manager that i did not want the car he asked his mechanic to look at it stating it may be low fluid or something. After approx 20 minutes the mechanic returned stating that yes it was low on fluid. So i test drove it again two more times and it seemed fine. I bought the car after a few days i noticed it shifting hard again. After a week it was very hard to drive i called the lot the following week and was told they couldn't help me i insisted and was told that they could swap the tranny out with another used car on the lot. I said i just did not want the car and wanted my money back. The lot manager then informed me he would talk to his boss about buying the car back. I called back the next day and was told to bring the car in they would buy it back for 300.00. Well i payed 2700.00 So i declined and stated i would get an attorney. My callahan was quick to tell me the lemon law did not cover the car as it was used. The car now sits in my drive way and can not be moved. I cant work or go anywere. At one point following my last phone call with them the mechanic made an offer that if i gave him my other vehicle, a ford bronco that also is in bad shape, he would fix the car for me which i declined. It is my belief that they knew this car had problems and although i don't know what was done in between the test drives to make it run better i feel i was sold a lemon and if price buster didn't know then the mechanic did for sure. I have recently received the title for this useless car and surprise for me the mileage is not what shows on the car although the title does say not actual it is very off. At my last attempt to contact price buster ended with being told they would not help or talk to me as i threatened with an attorney. I cant begin to tell you how this has affected our lives i want my money returned in full for the car. But that hasn't happened yet i would suggest no one ever ever buy a car from this lot they are awful and have caused so much pain in my family i am floored by their actions and cant believe they have done business this way i can only imagine that they have been in business this long because the sell cars to middle income families who have no legal option well i for one will make sure anyone who will listen will know about price busters bad business tactics.