Enterprise Rent-A-Car Informative - Fraud amount on my credit card.
EAST HANOVER, NEW JERSEY -- I am a college student. Rented a car in NJ on sat 12 pm for 3 days, went to philly downtown that night. Unfortunately i lost my keys.I called the roadside asssitance, they have to give me a replacement car and take away this one.Wat they did was took away the car , left me philly downtown at 2 am and i took a cab home to NJ. Next day i went to them, they had no idea what happened. I told them the situation and they apologised. I told them i cant pay for 3 days since i havent used the car at all.They said we cant do anything abt that. I called Vice presidents office, they agreed convinced me they will charge only for saturday 69$. I agreed, thought was fair.On my credit card bill i get a charge of 387$.I call enterpeise NJ, they tell me you approached higher officials, so now pay for itand do what you can. I will charge you this much only.They are cheats and very arrogant.Imagine you left alone in Philly downtown at 2 am without any help and you pay 400 buck for nothing just because they have my credit card authorisation ?