Crossroads Music Complaint - Crossroads Music: Disappointing Company
LEBANON, INDIANA -- I ordered a set of harmonicas on 1/12/2007 and never heard from Crossroads Music again. They charged my credit card, but I never received the merchandise. I could not contact them by phone or email. I have submitted complaints to the Boone County, Indiana prosecutor, the Lebanon, Indiana Chamber of Commerce, the Indiana Better Business Bureau, and the Indiana Attorney General. Apparently, the BBB has not been able to establish contact with the company.
I agreed to accept the merchandise if it was delivered in a timely manner and the product was exactly as specified. I sent emails to the company several times, but recently the address, firstname.lastname@example.org, was undeliverable.
It's hard to understand how this company continues to operate online with its unsatisfactory evaluation on the BBB's Website. It's true what a previous reviewer of this company wrote: BUYER BEWARE!