Sam's Club Complaint - Possible Online Auction Fraud
I recently won a bid @ Sam's Club Online Auction on a 1 ct Asscher Cut Diamond Ring. It was a successful bid closing @ a good price for me, the consumer, but apparently not for them, for on the following day instead of receiving an email regarding shipping of my item I received an email advising me that due to human error that the item was not available. I feel that this may be a case of auction fraud with the seller refusing to sell an item on a successfully won bid due to the winning bid amount being less than they anticpated. I am extremely disappointed as I monitored this item for hours bidding back & forth until I finally one my ring. It was such a stressful bidding process but I was so excited since my husband had agreed that it was okay to bid on it. We've been looking at buying a ring for months now but was unable to afford any of the ones we really liked. Then to find this beautiful ring & actually win the bid was unreal. It was our blessing so to speak. I still have faith in Sam's Club in that this issue will be corrected/resolved for Sam's Club is a retailer in which I have trusted and patronized for a number of years. disappointment both verbally & also written. I have now mailed a letter to the corp office as well as emailed the auction team, no response yet. I am cautioning anyone who's bidding with Sam's Club to be careful-especially with an item that you really want because if it's a big ticket item where your winning bid may have closed at a good price- just be aware that if the price is too good you may not receive it after all.
extremely wronged as I monitored this item for hours bidding back & forth until I finally one my ring. I feel that this is a case of auction fraud with the seller refusing to sell an item on a successfully won bid due to the winning bid amount being less than they anticpated.
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