T-Mobile Complaint - T Mobile Tries To Defraud Me In My Contract
WEST SPRINGFIELD, MASSACHUSETTS -- Please be aware of the sleezy and deceptive tactics sales representatives pull when you are in the company stores. I had purchased a 1 year contract from T Mobile. When I had returned to the company store in West Springfield, Massachusetts to purchase another cell phone due to a problem with the phone. My cell phone contract was "changed without my consent or knowledge by the sales rep." I was NEVER asked if I wanted additional time extended on my contract or told in person that they were adding time onto my contract.
I firmly believe, this tactic is taught to all the employees (sales reps to increase T Mobile's profits and Revenues. Unfortunately, I firmly believe this is FRAUD and no corporation operating in Massachusetts should be allowed to commit these acts. Beware T Mobile I intend to report you to the Attorney General.