Cingular Wireless Complaint - Cell phone bill
OKLAHOMA CITY, OKLAHOMA -- My son was charged an outrageous cell phone bill from cingular while he is serving in Iraq and trying to stay in contact with his family. The bill ended up being $6000 dollars and when him and his wife realized how much it was they contacted cingular asking them to work with them, being they don't have that kind of money. Cingular demanded immediate payment, they cut off their cell phones and charged them an extra $750 dollar fee for shut off charges and sent this to a collection agency. Now my son will be in trouble with his commander, being backed in to a corner his family will have to live on $30 a month because cingular does NOT support our troops and does not care what they do to the individual soldiers lives. I think they should have explained the plan for international was more, because my son said he had international coverage on his cell phone plan and cingular charges more apperantly because there are no satelites in that area. This is an outrageous example of a company that is only out for the money. I suggested my son's wife go on national tv with this. I hope she does, because I know this will affect a lot of soldiers and their families. They are not getting rich over there and they still have families at home to support, and a lot of the wives don't work.
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