Sears Informative - Appliance Purchase
WARWICK, RHODE ISLAND -- In Feb. 2007, I purchased appliances at a Sears sale where I would receive a rebate for the purchase. I checked online to view the status of my rebate, and it was noted that said rebate was denied because the purchase was not made on a Sears charge. I was never made aware of those terms but certainly would have done so to receive the hundreds of dollars coming to me. Upon inqiry to the store, I understood it was in limbo but I would eventually receive it. I waited, was put off, given one excuse after another, and then finally, after being a pest for approximately 6 weeks, I did receive my rebate in the form of cash from the register. I also learned that there were multiple sales from that very day which were in the same prediciment as myself. I have more appliances to buy and I will think twice before buying from Sears given the huge effort and fight I had to succomb to just to receive the sale price that I shopped in that store to receive.