protection one Complaint - DON'T SIGN THE CONTRACT!!!!!!!
RESEDA, CALIFORNIA -- Got another bill from you, $400 this one. My plan was suppose to be about 30 dollars a month. This crooked company is trying to rip me off, and just because I don't want it. I have never used the system once, the sensors don't even work. I asked them to fix it once, they came out and charged me $80 dollars, still doesn't work. The house I bought already had it installed. The former owner suggested they come over and chat with me. I agreed to take over their account, but on a trial basis. The salesman said I could cancel at anytime. LIES LIES LIES. My house is surrounded by an 8ft fence. We don't want protection one, and can't afford it as well. I asked them to cancel it, they refuse, saying I signed a 2yr deal. So Anyone Who May Consider Protection One DON'T SIGN.
To help keep me as a potential future customer, I would like the following:
I paid their last bill against my better thoughts. I didn't want a bad mark on my credit, I don't want to pay this one, they have not provided any service at all since I bought it.
At the very least I would like a response from your company regarding this incident. Thank you for your time.