Best Buy Complaint - Broken Plasma tv for 5 months ...
I purchased a Hitachi Ultravision 42" plasma from Best Buy Nov 6 2006 and it broke at the end of December. I had my first service call on Jan 3, 2007 and my tv is still not repaired. I have contacted the BBB since we are now going on 5 months of a broken tv that the Best Buy tech has told me several times that he does not know how to fix it. I have contacted corporate office to have no luck! I am done with Best Buy. I have asked them to replace the tv for the same one but they refuse stating they have 1 more attempt to repair it. I regret the day I spent my money at their store for this tv. I will never give them another penny of my money! The sad thing is, I always shopped Best Buy for everything ... tv's, computers (have bought 2 from them), PS2 and PS3, XBox 360, washer / dryer, dvd's, cd's, carpet cleaner and new dyson and was always happy until this issue! They have treated me like bottom of the barrel crap! Again, no more of my money goes to them!
More Reviews on Best Buy: