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Marathon Construction Informative - Poor service in hurrican protection

Review by bocaboy on 2007-04-17
BOCA RATON, FLORIDA -- I gave company $13,000 to install hurricane shutters and storm windows in February 2006. Company did not start work until August 2006.

Company promised 1 day to install the shutters, and 2 days to install the storm windows. Company promised me the work could be done on weekends.

It is now April 2007. At the current time, the company has failed 2 inspections on the shutters and windows. That was after they missed at least half a dozen appointments, and sent several incompetent people over to my house.

Additionally, when someone did show up, the work took far longer than anticipated. Shutter work has already been 6 days, and window work 6 days. This does not count missed appointments.

Not only were the contractors incompetent, but the office was totally incompetent. If you spoke with one clerk, he would have no record of conversations with another clerk. There were never managers in the office.

There were, also, times when contractors arrived at your house, told you they needed to get a part, and promised to return within an hour. Not only did they not return, they never called you, never notified the office staff of their whereabouts, and left you sitting there all day. Meanwhile, the office told you they would be returning.

Many of the contractors who arrived at your house told you the company was incompetent, and just hired anybody. Additionally, the inspector fined the company the maximum. Additionally, the engineer told me, that they may be incompetent, but they were not dishonest.

I am currently suing. This is the worst company I have ever seen.
Comments:2 Replies - Latest reply on 2007-06-05
Posted by dfields on 2007-04-17:
Good for you! I hope you get your money back or some other kind of resolution. Good Luck.
Posted by bubsy1 on 2007-06-05:
We are also experiencing every one of the issues that you are writing about. Only our order totaled more than $50,000 and it is now 1 year later and they are still making excuses for not getting the job done! They are the WORST to deal with and those in the office are a total joke. They are completely clueless and care nothing about the customer.
Ours failed inspection several times. We finally hired a private engineer to verify that installation was done correctly because we were afraid that our impact windows would end up being worse than what we had before.
If I had my way they would never get another job and they should lose their license.

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