Slumberland Inc Complaint - No product
MINNETONKA, MINNESOTA -- We purchased a new 3-piece entertainment console from the Minnetonka store. We were promised that we could have it on April 15. On April 14 I called to confirm we could come pick it up - it was not yet there. We could get it on April 18. On April 17 I again called to find out if we could pick it up. No, it will be available on April 21.
I then called the store to speak to the sales person who sold me the console. He was on vacation so I spoke with an assistant manager. He told me it might not be available to us for another 6-8 weeks! He said that their delivery/pick-up dates are only approximate and my vary up to 10 weeks.
I am very disappointed in this. I feel that we have been lied to - promised on one day then pushed back twice. Now there is no firm date when it will be available to us.
I purchased a new couch from HOM Furniture and had it two days before promised date. They have much better customer service and a better handle on their inventory.